Teleperformance Careers

Teleperformance Careers in Canada, USA, Philippines, Malaysia & Mexico

Teleperformance Careers: Teleperformance, a global leader in customer experience management, has built a reputation for excellence across more than 80 countries. With its commitment to innovation, inclusivity, and career growth, it’s no surprise that thousands of professionals seek employment with this renowned organization. Whether you’re in Canada, the USA, the Philippines, Malaysia, or Mexico, Teleperformance offers diverse roles that cater to a variety of skill sets and professional aspirations.

Let’s explore what it’s like to work at Teleperformance and how you can take the next step in your career with them.

Teleperformance Careers:

About Teleperformance

Founded in 1978, Teleperformance provides customer care, technical support, and other outsourcing services for some of the world’s largest brands. With over 400,000 employees worldwide, the company serves clients in sectors including technology, finance, healthcare, retail, and more. Teleperformance’s mission is to deliver meaningful interactions that improve the customer experience and drive business success for its clients.

Their core values—integrity, respect, professionalism, innovation, and commitment—are embedded into every aspect of the workplace culture.

Why Choose a Career at Teleperformance?

1. Global Opportunities
Teleperformance operates in more than 170 markets. This global presence means you have the chance to work with colleagues and clients from diverse cultural backgrounds, enhancing your international experience and skills.

2. Career Advancement
The company is known for internal promotions and leadership development. Many executives started at entry-level positions, proving that hard work and dedication can lead to management roles.

3. Inclusive Work Culture
Teleperformance prioritizes diversity, equity, and inclusion. Regardless of your nationality, gender, or background, you’ll find a welcoming and respectful environment.

4. Training and Development
Robust training programs are designed to equip employees with industry-relevant skills. Whether you’re starting out or looking to grow, Teleperformance supports your professional development.

5. Work-Life Balance
Flexible schedules, remote work options, and wellness initiatives demonstrate Teleperformance’s dedication to employee well-being.

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Job Opportunities by Location

Canada

Teleperformance Canada offers opportunities in provinces like Ontario, Quebec, and British Columbia. Key roles include:

  • Customer Service Representatives (English & Bilingual)

  • Technical Support Agents

  • Team Leaders and Operations Managers

  • Remote Customer Support

Fluency in English and French is a plus, especially in bilingual roles. Remote jobs are increasingly popular across Canada.

Customer Service/Sales Representative Onsite (Banking Client) CLICK HERE
Ads Specialist CLICK HERE
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Travaille à maison Service Client Bilingue Français/Anglais CLICK HERE
Sales Team Lead CLICK HERE
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B2B Sales Supervisor CLICK HERE
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Work at home Bilingual (Eng & French) Customer Service Opportunity CLICK HERE
Business Development Representative CLICK HERE
Customer Service Representative Onsite (Waterloo) CLICK HERE

USA

In the United States, Teleperformance has a strong presence in multiple states, including Texas, Florida, and Utah. Job seekers can find:

  • Call Center Agents

  • Healthcare Support Representatives

  • Sales Support Specialists

  • Remote Work-from-Home Opportunities

Teleperformance USA also frequently hires for specialized accounts in healthcare, insurance, and finance.

Datacenter Remote Hands Specialist CLICK HERE
Genesys Cloud Developer CLICK HERE
IT Service Desk Analyst I CLICK HERE
Licensed Insurance Representative – Onsite CLICK HERE
Healthcare Customer Expert On-Site CLICK HERE
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Pre-Licensing Training Agent – Remote CLICK HERE
Pre-Licensing Training Agent – Remote CLICK HERE
Bilingual Spanish/English Customer Care Representative – Remote CLICK HERE
Customer Care Representative – Remote CLICK HERE
Pre-Licensing Training Agent – Remote CLICK HERE
Customer Care Representative – Remote CLICK HERE
Customer Care Representative – Remote CLICK HERE
Pre-Licensing Training Agent – Remote CLICK HERE
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Philippines

The Philippines is one of Teleperformance’s largest operational hubs. With over 20 sites across cities like Manila, Cebu, and Davao, the country is a prime location for:

  • Customer Service Associates

  • IT Helpdesk Technicians

  • HR and Recruitment Officers

  • Training and Quality Specialists

Fluency in English and a strong customer orientation are key requirements for most roles in the Philippines.

Teleperformance Philippines – VisMin – Customer Expert CLICK HERE
Teleperformance Philippines – VisMin – Customer Expert CLICK HERE
Teleperformance Philippines – VisMin – Customer Expert CLICK HERE
Internal Hiring Agent CLICK HERE
McKinley – Walk-In – Customer Service Specialist CLICK HERE
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Support and Leadership CLICK HERE
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Silver City – Contact Center Representative – September 2020 CLICK HERE
Silver City – Contact Center Representative – September 2020 CLICK HERE
Training Admin Specialist (AUR13727) CLICK HERE
Training Admin Specialist (AUR13727) CLICK HERE
Content Marketing Coordinator (AYA18410) CLICK HERE
Content Marketing Coordinator (AYA18410) CLICK HERE
Recruitment Associate (Sourcing) [GRN18295] CLICK HERE
Security Analyst (AYA18294) CLICK HERE

Malaysia

In Malaysia, Teleperformance has growing operations in Kuala Lumpur and other major cities. Job roles here include:

  • Multilingual Customer Service Agents (Mandarin, English, Malay)

  • Back-office Support Executives

  • Sales and Technical Support Advisors

With Malaysia’s strategic location in Southeast Asia, multilingual talent is especially valuable.

Transformation Consultant (Japanese Speaker) – KL/Penang CLICK HERE
IT Business Continuity Project Manager – KL – Mandarin Speaker CLICK HERE
IT Business Continuity Project Manager – KL – Mandarin Speaker CLICK HERE
Quality Assurance Manager – Japanese – Penang (Travel Project) CLICK HERE
Quality Supervisor – Japanese – Penang (Hospitality) CLICK HERE
Quality Supervisor – Japanese – Penang (Hospitality) CLICK HERE
Travel Loyalty Project – Supervisor (Mandarin) CLICK HERE
Quality Supervisor – Mandarin – KCP (Banking) CLICK HERE
Quality Supervisor – Mandarin – KCP (Banking) CLICK HERE
Fraud & Risk Analyst – Thai- Kuala Lumpur CLICK HERE
Fraud & Risk Analyst – Japanese- Kuala Lumpur CLICK HERE
Fraud & Risk Analyst – Japanese- Kuala Lumpur CLICK HERE
Fraud & Risk Analyst – Mandarin- Kuala Lumpur CLICK HERE
HR Intern – Penang (6 Months) CLICK HERE
Creator Support Specialist (UGC) – English- Kuala Lumpur CLICK HERE
HR Support Specialist – Cantonese – Penang CLICK HERE
HR Support Specialist – Cantonese – Penang CLICK HERE
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Mexico

Mexico’s Teleperformance centers are found in cities like Guadalajara, Monterrey, and Mexico City. Popular openings include:

  • Bilingual Customer Support (Spanish/English)

  • Technical Support Engineers

  • Collections Representatives

  • Training and Development Specialists

Candidates fluent in English and Spanish have a competitive edge for many roles.

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Servicio al cliente Aguascalientes CLICK HERE
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Servicio al cliente Otras ciudades CLICK HERE
Servicio al cliente Otras ciudades CLICK HERE
Soporte Técnico Otras ciudades CLICK HERE
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Servicio al cliente Toreo CLICK HERE
Servicio al cliente Toreo CLICK HERE

What You’ll Need to Succeed

  • Communication Skills: Clear verbal and written communication is essential across all customer-facing roles.

  • Problem-Solving Ability: You must be able to think quickly and offer effective solutions to client and customer concerns.

  • Technical Skills: Depending on the role, familiarity with CRM systems, software tools, or troubleshooting methods may be required.

  • Adaptability: Teleperformance environments are fast-paced. Flexibility and the ability to learn quickly are valuable traits.

  • Customer-Centric Mindset: Putting the customer first and maintaining a positive attitude is critical.

Benefits of Working at Teleperformance

  • Competitive salary packages

  • Performance-based bonuses

  • Paid training and certifications

  • Health and wellness programs

  • Paid time off and holidays

  • Career development and mentoring

Some roles also offer remote work, making it easier to maintain a better work-life balance.

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How to Apply

Teleperformance simplifies the hiring process through its official careers website. Here’s how you can apply:

  1. Visit https://www.teleperformance.com/en-us/careers/

  2. Select your country of interest (Canada, USA, Philippines, Malaysia, or Mexico).

  3. Browse current openings by job type or location.

  4. Submit your application with a resume and any relevant certifications.

  5. Wait for HR to contact you for screening and assessments.

Make sure your resume highlights relevant experience, communication skills, and any multilingual abilities.

Conclusion

Teleperformance continues to grow and expand globally, creating exciting job opportunities across multiple continents. Whether you’re starting your career or looking for new challenges, Teleperformance offers an inclusive and growth-oriented environment that values your contribution.

Explore their career portal today and find your next role in Canada, the USA, the Philippines, Malaysia, or Mexico. Your journey with one of the most respected companies in customer experience could begin today.

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